Dear SUNX Users,
The third-party candlestick data service integrated with SUNX is currently experiencing issues. Candlestick charts for some trading pairs may load slowly, display incorrectly, or fail to update promptly, causing inconvenience when viewing market data.
Our technical team is investigating and coordinating with the third-party service provider to resolve the issue. Service is expected to be restored within 30 minutes. Further updates on progress and restoration will be announced promptly through official SUNX channels.
During this period, please check the update timestamps of market data and avoid making trading decisions solely based on abnormal or outdated candlestick data. If you have placed trades, please promptly verify your order statuses and actual execution records.
If you believe this issue has affected your trading, please retain the relevant trading pairs, operation timestamps, order details, and screenshots, and report the matter through official SUNX customer support channels for further review.
We sincerely apologize for the inconvenience caused by this issue. Thank you for your understanding and patience.
SUNX Global Operations Team
October 27, 2026
Comments
0 comments
Article is closed for comments.