【System Maintenance】SUNX Database Upgrade Schedule (2026-08-25

Dear Users,

To further improve platform system stability, data processing capabilities, and overall service performance, SUNX plans to perform database upgrade maintenance at 07:00 on Tuesday, August 25, 2026 (UTC+8). The schedule and expected impact are detailed below.

I. Upgrade Schedule

• Start time: August 25, 2026, at 07:00 (UTC+8)
• Estimated upgrade duration: Approximately 10 seconds

Please arrange related trading activities in advance and adjust the timing of your operations appropriately.

II. Expected Impact During the Upgrade

Certain trading services may experience brief disruptions during the database upgrade, including:

1. Contract trading: Order placement may temporarily fail;
2. Spot trading: Order placement may temporarily fail;
3. Grid trading and related functions: Normal order placement may be temporarily unavailable;
4. Other related operations: Operations involving the trading database may experience brief delays or failures.

Please monitor order status during the upgrade and confirm execution results using actual order and execution records.

III. Service Restoration After the Upgrade

Platform trading services will automatically return to normal after the database upgrade is completed.

Please promptly check your open orders, execution records, and position status. If issues persist after services are restored, contact the platform through SUNX’s official customer support channels for verification and resolution.

IV. User Instructions

1. Plan trading activities in advance: Before the upgrade, schedule your operations based on your positions and trading plans, and avoid conducting important trading operations during the upgrade.
2. Avoid duplicate order submissions: If order placement fails or responses are delayed, first confirm whether the order has been submitted or executed to avoid unintended trades caused by repeated actions.
3. Monitor actual service restoration: The estimated upgrade duration is for reference only. Please confirm whether services have been restored based on the system’s actual operating status.
4. Manage trading risks prudently: Assess the potential impact of brief service disruptions based on market volatility and your positions, and manage positions and funds appropriately.

We appreciate your understanding regarding any inconvenience caused. SUNX will continue improving system performance and the service experience to provide users with more stable and efficient trading services.

Thank you for your support and trust in SUNX.

SUNX Global Operations Team