【Market Data Maintenance】Market Data Service Restart and Temporary Suspension of Data Updates

Dear Users,

To carry out system maintenance and optimization, SUNX will restart its market data service. During this process, market data updates are expected to be suspended for 15–30 minutes. Details are as follows.

1. Maintenance Details and Expected Impact

• Maintenance Scope: Market data service restart and optimization
• Expected Suspension Duration: 15–30 minutes
• Impact: Market data updates will be suspended, and related market information displays may not refresh promptly

Please plan your trading and use of market data accordingly. Check the timestamps of displayed data and avoid making trading decisions based solely on market information that has stopped updating.

2. User Guidance

1. Review Your Account in Advance: Check your current positions, open orders, and margin levels, and plan your trading accordingly.
2. Verify Actual Order Status: If you perform trading operations, promptly check order statuses and trade history to avoid misjudging execution results because market information has not updated.
3. Avoid Repeated Requests: If page data updates are delayed, first confirm the actual processing results. Do not repeatedly submit the same request within a short period.
4. Report Issues Promptly: If you have questions about market information displays or order statuses, please contact SUNX through its official customer support channels.

3. Service Resumption

SUNX will complete the market data service restart as soon as possible and resume data updates after confirming service stability. The actual resumption time will depend on maintenance progress. Please monitor the status of market data updates.

We apologize for any inconvenience caused by this maintenance. Thank you for your understanding and support of SUNX.

SUNX Global Operations Team
April 24, 2026