Dear Merchants,
To support the BSC (BNB Smart Chain) network upgrade, SUNX will suspend deposits and withdrawals of tokens on this network. Details are as follows.
1. Service Suspension Time
Starting January 14, 2026, at 10:00 (UTC+8)
2. Estimated Upgrade Duration
The upgrade is expected to take approximately 40 minutes. The actual service restoration time will depend on upgrade progress and network conditions.
3. Scope of Impact
Deposits and withdrawals of BNB (bnb_bsc) and other related tokens on the BSC network will be suspended.
Please carefully check the selected asset and network before proceeding.
4. Service Restoration Arrangements
After the upgrade is complete and the network is confirmed to be stable, SUNX will reopen deposits and withdrawals for the relevant tokens and issue a separate notice.
Please follow subsequent official notices and check the actual availability shown on the corresponding deposit and withdrawal pages.
5. Merchant Reminders
- Plan Deposits and Withdrawals in Advance: If you need to deposit or withdraw the relevant assets, please make arrangements beforehand.
- Do Not Transact During the Suspension: During the upgrade, please do not deposit or withdraw these tokens through the BSC network to avoid abnormal crediting or asset loss risks.
- No Action Required for Existing Holdings: If you hold these tokens in your account, no additional action is required because of this network upgrade.
- Use Official Support Channels: If you have questions about the upgrade arrangements or the receipt of funds, please contact SUNX through its official customer support channels for verification.
We apologize for any inconvenience caused. Thank you for your understanding and support of SUNX.
SUNX Global Operations Team
January 13, 2026
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