Dear Users,
SUNX has risen to No. 22 in Feixiaohao’s global exchange rankings. We thank our users and partners for their continued trust and support.
Building on this progress, SUNX will continue improving its trading products, system performance, and risk management mechanisms to enhance the user experience and service quality.
1. Ranking Information
Users can check SUNX’s ranking and public data on Feixiaohao.
Rankings may change with market conditions and data updates. Please refer to Feixiaohao’s actual display and related explanations for the ranking, statistical scope, and assessment criteria.
Inclusion and rankings on third-party platforms are for reference only and do not constitute a guarantee of asset security, regulatory status, solvency, or investment returns.
2. Verifying Online Information and Providing Feedback
For withdrawal records, chat screenshots, OTC merchant identities, and other information involving SUNX online, please verify the information against complete records rather than making judgments based solely on a single screenshot or unverified content.
If you encounter suspected falsified records, impersonation of platform merchants, or attempts to direct users to trade on other platforms, please retain the relevant order numbers, chat records, and screenshots and report them through SUNX’s official customer support channels.
SUNX values legitimate inquiries, complaints, and user oversight. Issues involving trade execution, receipt of funds, or system abnormalities will be investigated and handled according to actual records and applicable rules.
3. Continued Improvements to Trading Products and Risk Management
SUNX focuses on crypto asset derivatives trading and will continue improving its services in the following areas:
- Trading costs: Continuously evaluate the fee structure and improve the clarity and transparency of fee information.
- Risk management: Improve risk indicator displays, margin management, and explanations of forced liquidation rules.
- Incident handling: Improve investigation, response, and applicable compensation procedures for system-related market data abnormalities.
- User experience: Continue improving trading features, system stability, and customer support efficiency.
Derivatives trading involves substantial risk. Leverage amplifies both potential gains and losses. Trading losses arising from normal market fluctuations and losses caused by system abnormalities or other factors should be assessed separately based on the circumstances and applicable rules. A trading loss alone does not establish eligibility for compensation.
4. Global Development and Partnership Plans
SUNX will continue advancing its global compliance initiatives, expanding community and industry cooperation, and improving its products and services.
SUNX has submitted an application for inclusion on CoinMarketCap (CMC). The review progress, outcome, and timing are subject to the relevant platform’s actual processing and subsequent official notifications.
We also welcome more community partners to participate in the platform’s ecosystem development and explore opportunities for long-term cooperation and growth.
Thank you for your support and trust in SUNX.
SUNX Global Operations Team
April 24, 2024
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