SUNX Announcement on Abnormal Price Fluctuations of FQS/USDT Pair

Dear SUNX Users,

Recently, the platform detected abnormal price fluctuations in the FQS/USDT trading pair during a certain period. After investigation, our technical team confirmed that the issue was caused by an abnormality in the market-making matching mechanism, which led to discrepancies between some users’ trade records, unrealized PnL data, and the actual market price.

To ensure a fair trading environment for all users, the platform has promptly completed data calibration and system fixes. The details of the handling plan are as follows:

1. Cause of the Abnormality

• Technical: A temporary failure in market-making order placement caused abnormal K-line and execution prices for the FQS/USDT pair.

• Impact: Some orders were executed at abnormal prices, resulting in unreasonable profits or losses.

2. Handling Measures

• Profit Rollback:
  Any abnormal profits generated during the affected period will be recalculated based on the prices prior to the incident. The excess portion will be automatically rolled back by the system.

• Loss Compensation:
  Any actual losses incurred during the affected period will be fully compensated by the platform. Compensation funds will be credited to users’ accounts within 3 business days.

3. Follow-up Measures

• The platform has upgraded K-line data monitoring and risk control mechanisms;

• Multiple layers of verification have been added to prevent recurrence of similar issues.

We sincerely apologize for any inconvenience caused by this incident and greatly appreciate your continued trust and support.

SUNX Operations Center
August 24, 2025